Terms and Conditions

Effective Date: 25 January 2025
Last Updated: 25 January 2025

Welcome to AesthetiCore ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website www.aestheticore.com (the "Site") and our professional services, including CRM optimization and business coaching for aesthetic clinic practices. By accessing the Site or engaging with our services, you agree to comply with these Terms.

If you do not agree, you may not use our Site or services.

We provide specialized services tailored to the needs of aesthetic clinic practices, including:

• CRM Optimization: Enhancing the functionality and efficiency of customer relationship management (CRM) platforms to improve client tracking, booking systems, communication workflows, and reporting.
• Business Coaching: 1:1 coaching sessions to help aesthetic clinics streamline operations, boost profitability, improve team performance, and achieve business goals.

Each service will be detailed in a specific agreement before commencing work.

Our services are designed for aesthetic clinic businesses. By using our Site or services, you confirm that you:

• Are the owner or authorized representative of an aesthetic clinic or business.
• Are at least 18 years old and have the legal capacity to enter into binding agreements.
• Will provide accurate and truthful information during the engagement process.

• You agree to grant us the necessary permissions to access your CRM system solely for the purpose of providing our services.
• You are responsible for managing access and permissions within your CRM platform, including revoking access when the service concludes.

• We will only access the CRM functionalities you authorize us to use.
• We do not download, copy, or store any information from your CRM system.
• All work is conducted transparently, and most CRM platforms allow you to monitor our activities.

Our coaching sessions are tailored to your clinic's goals and may include strategic planning, operations management, marketing guidance, and team development.

• Client Obligations: You agree to provide accurate and relevant business information to facilitate effective coaching.
• Coaching Confidentiality: All shared information, discussions, and strategies will remain confidential.

• Pricing for services will be detailed in your service agreement or invoice.
• Payment is required within the timeframe specified on the invoice.

All materials, resources, and content provided during coaching sessions or on our Site are owned by us and protected by intellectual property laws.

• You may not reproduce, distribute, or modify any materials without prior written permission.

We access your CRM system solely for delivering the agreed-upon services.

• We do not store or copy any information from your CRM systems onto our servers.
• All information shared during coaching sessions, including financials, goals, and strategies, is treated as strictly confidential.
• We will not disclose any details of your business operations without your explicit consent unless required by law.

Our services may involve the use of third-party CRM platforms or tools.

• You are responsible for maintaining your subscription and compliance with the terms of service of these third-party providers.
• We are not liable for any technical issues, outages, or security breaches originating from these platforms.

To the fullest extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages arising from the use of our services or recommendations.
• Our total liability for any claim will not exceed the fees paid for the specific service giving rise to the claim.
• We are not responsible for outcomes related to user mismanagement of CRM access or implementation of coaching strategies.

You agree to indemnify and hold us harmless from any claims, damages, or losses arising from:

• Your breach of these Terms.
• Misuse of our services or recommendations.
• Violations of third-party platform terms and conditions.

We reserve the right to suspend or terminate our services if you breach these Terms or engage in unlawful or unethical practices.

You may terminate the agreement by providing written notice, subject to the terms of any signed service contract.

Our Privacy Policy outlines how we collect, use, and protect your information. By using our services, you agree to the terms of our Privacy Policy.

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a new "Effective Date." Continued use of our services after changes are posted constitutes your acceptance of the revised Terms.

These Terms and any disputes related to them are governed by the laws of New Zealand, without regard to its conflict of laws principles.

If you have any questions or concerns regarding these Terms or our services, please contact us:

Email: aestheticore@aestheticore.com
Phone: +64211980939
Mailing Address: PO Box